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The Americans with Disabilities Act states that public accommodations offering goods and services must provide them to people with disabilities on an equal basis as they are offered to the general public. This means that architectural and communication barriers in existing facilities should be removed if doing so is readily achievable. This means that any required changes should be easily accomplished without a great deal of difficulty or expense.

Public accommodations that must meet the barrier removal requirement include a broad range of establishments (both for-profit and nonprofit)—such as hotels, restaurants, theaters, museums, retail stores, private schools, banks, doctors’ offices, and other places that serve the public.

Barrier removal is often achievable with a few simple changes to the physical environment. The regulations are not specific about how much effort and expense is reasonable so this will be determined on a case by case basis and should be re-evaluated annually.

You can take a look at the official Checklist of Readily Achievable Barrier Removal.

Click Here to Download The PDF

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